Job Listings

Better Housing Coalition Job Openings

BHC Staff-group photo

Join the Coalition! The Better Housing Coalition (BHC) seeks quality people to fill the following positions:


Regional Property Manager

BHC Management Company, the property management company for the Better Housing Coalition (BHC) is currently recruiting an experienced Regional Property Manager who will be responsible for a portfolio of affordable communities in the Richmond, Virginia area.

The successful candidate will be responsible for successful operations of eight affordable (PB Section 8/LIHTC/Workforce) communities of varying size in Richmond, Henrico County and Chesterfield. The successful candidate will meet or exceed the following minimum requirements and have demonstrated skills in the following areas:

Minimum Requirements

  • Property management experience is required for consideration.
  • 4 years multi-site supervisor experience; 1,000 units or more (affiliated and third party experience preferred / affordable experience required)
  • Computer literate: Microsoft Office 365 including proficiency with Word, Excel and Outlook. (Experience with YARDI Property Management Software is a plus)
  • AA Degree, BA Degree preferred (On-the-job experience may be substituted for degree requirement)

Possess a working to proficient knowledge of some or all of the following initiatives:

  • Multifamily management, marketing and compliance for Low Income Housing Tax Credit properties;
  • Direct experience working with VHDA, including WTCMS is a plus;
  • Multifamily management, marketing and compliance for Project Based Section 8 and Tenant Based (including Housing Choice and Enhanced Vouchers) voucher programs; Section 8 Moderate Rehabilitation and the Project Based Voucher program. Direct experience with HUD / HUD contractor administrators is a plus;
  • Housing Assistance Program Contracts/PRAC – Section 202 program, including budget based and OCAF HAP renewals;
  • Multifamily management and marketing for workforce and “naturally occurring” affordable properties;
  • HCCP, COS, CPM or CAPS designation preferred;
  • Quantitative and qualitative skills;
  • Ability to think strategically, plan and monitor results;
  • Ability to create and follow annual operating budgets and business plans that maximize cash flow while preserving the asset and caring for customers;
  • Ability to read, interpret, analyze and report on financial statements and trend reports including: Monthly Budget Comparison, Income Statement and Balance Sheet;
  • Ability to write, clear, concise, professional reports and narratives outlining property operations;
  • Supervisory Characteristics and General Abilities;
  • Possess a sense of urgency and accountability and require that of others;
  • Ability to meet established and ad hoc deadlines and hold others accountable for the same;
  • Possess the highest ethical and professional standards and require that of all others within the organization;
  • Ability to recruit, hire, train and mentor site level associates and manage superior operating results through others;
  • Ability to travel overnight, which may include driving and/or flying, if required;
  • Ability to inspect apartment interiors, building and community common areas, building exteriors, community amenities, grounds and parking areas with or without an accommodation;
  • Ability to lift up to 50 pounds;
  • Current knowledge of all applicable local, state, federal and industry standards required of property management agents, including:
    • All HUD, HOME and Low Income Housing Tax Credit (IRS – Section 42) rules and regulations specific to their assigned property;
    • Law and legislation relevant to housing such as the Americans with Disabilities Act, the Federal Fair Housing Amendment Act, and local fair housing laws;
    • Local, state, and federal life-safety regulations and building codes;
    • Virginia Residential Landlord Tenant Act.

Demonstrated Skills

  • Team Building/Training/Professional Development
  • Marketing / Customer Outreach – Engagement
  • Customer Service / Resident & Vendor Relations

Benefits:
Life Insurance, Short and Long Term Disability, 21 days of PTO & 11 holidays annually. Other available benefits include: health, vision and dental insurance, 403(b) retirement plan, Flexible Spending Accounts, EAP and educational reimbursement benefits.

To Apply:  Click here for full job description. For consideration, please e-mail completed BHC Employment Application, resume and salary requirements to recruiting@betterhousingcoalition.org. Please put “Property Manager” in subject line. No telephone calls, please.


Leasing Assistant

BHC Management Company, a regional leader in the management of quality, affordable housing is currently accepting resumes for experienced property management professionals. We have an immediate opening for a Leasing Assistant. The successful candidate will meet the following requirements and have demonstrated success in the following areas:

Essential Duties and Responsibilities

  • Answer the phone and provides accurate and courteous information to prospective residents.
  • At the beginning of each shift; tour building(s) and record any health and safety or related information in writing.
  • Maintain the front entrance and desk in a neat and tidy manner suitable for a professional office environment.
  • Observe security monitors of building for unusual activity.
  • Contact emergency services if needed for a resident crisis.
  • Sign in resident guest(s) on the computer.
  • Answer incoming telephone calls after hours or in absence of property manager.
  • Assist applicants in filling out apartment applications.
  • Receive monthly resident rent checks.
  • Contact residents to alert them of a package or message pickup after hours.
  • Maintain “vendor/subcontractor presence” logs.
  • Remind residents of building rules if violations are observed.
  • Serve as point-of-contact for emergency services such as fire/police/rescue departments when there are after-hour needs.
  • Assist property manager in delivering notices to residents as required.
  • Work with volunteers to keep building clean (CCD workers).
  • Display a positive, helpful and courteous customer-focused demeanor with current and prospective residents.
  • Working hours may vary, but customary schedule is usually Monday –Friday from 8 a.m.– 5 p.m. with a one-hour lunch break. Additional evening or weekend hours may be required as work demands dictate, with overtime pay for hours worked over 40 in a standard work week.
  • Regular attendance and punctuality are required to maintain efficient operations and provide support to residents and staff.
  • Employee must provide their own reliable transportation to/from work.
  • Performs property related duties as requested by Leasing Associate, including, but not limited to filing reports, resident retention activities and general errands.

Benefits:
We offer a competitive salary and an excellent benefits package. Benefits include health, dental insurance, retirement account and flexible spending account. Starting salary will depend on experience.

To Apply:  Click here for full job description. For consideration, please e-mail completed BHC Employment Application, resume and salary requirements to recruiting@betterhousingcoalition.org. Please put “Leasing Assistant” in subject line.


Maintenance Technician

BHC Management Company, a regional leader in the management of quality, affordable housing is currently accepting resumes for experienced property management professionals. We have an immediate opening for a Maintenance Technician. The successful candidate will meet the following requirements and have demonstrated success in the following areas:

Essential Duties and Responsibilities

  • Performs interior and exterior maintenance and repair duties that provide BHC community members a safe, comfortable residence.
  • Responds to service calls promptly (generally 24-hour turnaround time) or immediately if an emergency, to repair and maintain buildings, fixtures, resident spaces, electrical and mechanical equipment, appliances, and grounds for safe and appropriate functionality.
  • Repairs or replaces electrical switches, outlets, and light fixtures, and performs other basic electrical work. Repairs or replaces appliances as necessary. Assists with or performs HVAC and refrigeration repairs.
  • Completes plumbing repairs such as dripping faucets, leaking pipes, stopped-up drains.
    Performs carpentry work such as sanding and staining cabinets and counter tops, repairing windows, doors, and molding.
  • Installs, repairs, finishes, and paints drywall and other surfaces. Lay and repair tile as needed.
  • Ensures lights are in working order, and that tripping hazards and other safety concerns are immediately repaired.
  • Maintains exterior grounds, gardens, and other areas as assigned around the property, including recreation and swimming pool areas. Repairs fences and service vehicles.
  • Responsible for appropriately storing and securing facilities/maintenance equipment, chemicals or gasoline properly after use, and locking devices (doors, windows, mailboxes).
  • This position is a fundamental member of the customer service team and must have a demonstrated commitment to customer care to maintain a high level of resident satisfaction. A high degree of reliability and regular attendance and punctuality are required to maintain efficient operations and provide quality service to residents.
  •  Maintains positive, productive working relations with the other divisions of BHC, especially those which interact directly with residents, including Community/Resident Services.
  • Participates in special projects and performs other duties as required.

Benefits:
We offer a competitive salary and an excellent benefits package. Benefits include health, dental insurance, retirement account and flexible spending account. Starting salary will depend on experience.

To Apply:  Click here for full job description. For consideration, please e-mail completed BHC Employment Application, resume and salary requirements to recruiting@betterhousingcoalition.org. Please put “Maintenance Technician” in subject line.