Joyce Jackson joined BHC in 1999, where she developed the Community Social Work Department, creating and implementing a self-sufficiency service delivery system as well as a case management component. She provides oversight for all aspects of the now-named Resident Services program, including program development and evaluation, community resource development, advocacy and fundraising.
Joyce has been involved in a number of innovative model housing programs, permanent and transitional, for the homeless and other special needs populations that were focused on self-sufficiency. She has also provided national and international technical assistance to other supportive housing providers
A graduate of Columbia University School of Social Work, Joyce has more than 25 years’ experience in housing and community social work. Her professional associations include the National Association of Social Workers, National Alliance to End Homelessness, American Society on Aging, and the Virginia Housing Coalition.