Your privacy is very important to us. We want you to feel as comfortable as possible interacting with us electronically, and have established procedures to protect your privacy. This Privacy Statement tells you what information we collect and how we protect it. We urge you to read the following Privacy Statement so that you will understand our commitment to you and your privacy.
Personal Information We Collect
With the exception of online donations (see next heading), our website does not require visitors to provide personal information of any kind. Our web servers collect the Internet Protocol (IP) addresses of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. and is used to improve the content of the website to better serve our customers. Google Analytics Demographics and Interest Reporting have been enabled for this website in order to provide more relevant and useful information to our current and potential customers.
To prevent any Google Analytics data collection, users can install a Google Analytics Opt-out Browser Add-on.
We do not use “cookies” anywhere on our site. “Cookies” are small computer files that can be transferred to your computer’s hard drive. We do analyze our website logs and user statistics to improve the value of our site. Our logs and user statistics are not personally identifiable, however, and we make no attempt to link these logs and user statistics with individuals that view our website. We use these logs for system performance monitoring. These logs are reviewed for the overall, aggregate trends they reveal about those who visit our site, not for the behaviors of individual users. Only authorized staff have access to our website logs and user statistics.
If you wish to receive information from us, you will be required to provide personal information such as your name, e-mail address, etc. We will only use this personal information to provide the service or information that you request. We will not sell, rent, license, or otherwise share your personally identifiable information, including your e-mail address.
Better Housing Coalition (BHC) is a 501(c)(3) not-for-profit charity. We accept online donations for the purposes of serving residents of Virginia. We value, appreciate, and rely on generous contributions from individuals, foundations, corporations and others to carry out our work. When you make a donation online (or via mail, fax or phone) we collect donor information (i.e. name, 2 address, gift amount, phone number, e-mail address, date of transaction) that allows us to process, record, and acknowledge your gift. We utilize Secure Sockets Layer (SSL) technology to keep your personal information secure when making a donation online. SSL is the industry standard protocol for secure transactions, and makes it very difficult for anyone to intercept the information that you submit to us. In addition to protecting our donors’ privacy and security online, we are committed to providing excellent customer service to our donors offline as well. BHC staff are available during business hours (Monday – Friday, 8:30 a.m. – 5:00 p.m. Eastern Standard Time) to answer questions about your tax-deductible donation. Send any questions to [email protected] or call 804.644.0546.
Personal information you transmit to BHC may be used by our staff to provide answers to your questions and information about the services we provide. Since e-mail messages may not be secure against interception by unauthorized individuals, you may wish to call or write to us when it is necessary to provide sensitive or personal information. Likewise, we will not transmit personal or sensitive information that could compromise or violate your privacy when communicating via email.
Disclosure of Information We Collect
Although we will use reasonable efforts to safeguard the privacy of your information, transmissions on the Internet cannot be made absolutely secure. Accordingly, we assume no responsibility or liability for disclosure of your information (personally identifiable or otherwise) due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.
– Better Housing Coalition, November 2013